Activity
Activity is the record of what this vendor has actually sent you — every posted lead, newest first, with the answer it got back. It’s read-only, and it’s where you go when a partner says they’ve been sending leads and you can’t find them.
Every vendor has this tab. It shows the last 100 posts; Refresh re-reads it.
Recent posts
Section titled “Recent posts”| Column | What it means |
|---|---|
| When | When the post arrived, in your local time |
| Result | The code and outcome — see below |
| Phone | The last 4 digits only. Full numbers are never kept in this log |
| The email they sent, if any | |
| Ref | The partner’s own reference for that lead, if they sent one |
A reference in Ref is also a safety net: if the partner re-sends a lead with a reference already in this log, they get the original answer back instead of creating a second contact, so a retry after a timeout can’t double-post.
Result is colour-coded three ways: green for accepted, amber for rejected, red for an error. That’s the distinction that matters.
- Accepted — the lead is in. You’ll find the contact in this vendor’s list.
- Rejected — it arrived fine and your rules turned it down. Working as configured; nothing to fix unless the volume surprises you.
- Error — the post never got as far as your rules. Something is wrong with the setup, and it’s usually yours to fix.
| Code | Outcome | Meaning |
|---|---|---|
| 100 | accepted | New lead created |
| 101 | accepted | Existing contact updated |
| 102 | accepted | Duplicate accepted, existing contact left unchanged |
| 200 | rejected | No valid phone number provided |
| 201 | rejected | Phone number failed validation |
| 202 | rejected | Outside the calling area — US and toll-free numbers only |
| 210 | rejected | Duplicate lead |
| 220 | rejected | Number is on the do-not-call list |
| 403 | error | Posting is disabled for this vendor |
| 500 | error | Server error — safe to retry |
Which of 101, 102 and 210 a duplicate gets is your On duplicate choice on General.
Reading a failed post
Section titled “Reading a failed post”A run of 403s means the vendor is switched off. Its Status is Deactivated, or it’s archived. The partner is still trying; you’re refusing. Turn it back on, or tell them to stop.
A run of 202s means they’re selling you leads outside the area you can call. That’s a conversation with the partner, not a setting to change.
200s and 201s are their data quality — the phone field is missing or unusable. Send them the printable instructions from Post API; it states exactly what a phone number has to look like.
Lots of 220s means you’re being sent numbers already on your do-not-call list. Those rejections are never optional and never configurable.
Your partner can read a version of this themselves, without you, on the results log linked from Post API — the same posts and the same codes, minus the email address, and each line opens to show the location, reference and source that arrived with the lead.